Ead offers a variety of services to make it easier for sellers to get their one-of-a-kind items into the hands of buyers quickly and securely. This Shipping Policy explains your shipping obligations as a seller and your rights and responsibilities when using Ead’s shipping labels services.
This policy is a part of our http://3.233.241.152/term-conditions/. By opening an Eads shop, you’re agreeing to this policy and our Terms of Use.
1. Shipping Your Items
Sellers are responsible for packaging and shipping their sold items to buyers. If you’re using a shipping or fulfillment service, please keep in mind that you are ultimately responsible for making sure that your buyers receive their orders.
By selling on Ead, you agree to:
A. Provide an accurate “ships from” address.
B. Specify your shipping costs and processing time in your listings.
C. Ship items promptly after they are sold. Prompt shipping means that you ship each item within days of purchase listed on product page, unless you specify otherwise in your processing time or agree to a different shipping period with the buyer through message. Before you update your processing time for a specific order, you must first obtain your buyer’s consent.
D. Comply with all local and international shipping and customs regulations. We know that shipping and customs regulations can be tough to read.
E. Ship to the address listed on the Ead receipt.
F. Mark the order as shipped when you ship it, which automatically marks your order as shipped. Remember that you may only mark an order as shipped after you actually have shipped it. When you mark an order as shipped, the buyer will receive a notification.
G. Charge an appropriate amount for shipping.
By entering tracking information or delivery confirmation on Ead, you’re giving us permission to collect and share this data received from your chosen shipping carrier with the buyer.
In the unlikely event an order does not arrive, be prepared to provide valid proof of shipping. Valid proof of shipping must show that the item actually was shipped and that it was sent to the address provided by the buyer on Ead. If a buyer does not receive their order, they may file a case against your shop.
But don’t fret, Ead offers support for sellers who meet our requirements for the Ead Purchase Protection program for sellers. Read more about Ead’s Purchase Protection program for sellers here http://3.233.241.152/purchase-protection-program-for-sellers/.
5. Fees
The cost of a shipping label will depend on the origin, destination, weight, mail class, package type, and dimensions of the package. If you add signature confirmation, insurance, or Royal Mail parcel compensation, fees will be added to the total cost of the label at the point of purchase. will appear separately on your payment account and will specify the name of the service provider and the shipping label number. The fees for shipping labels and shipping insurance will appear in US Dollars (USD), unless specified below.
Last updated on Jun 6, 2022
